We know you are excited to get your purchase, we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast.
AUS POST NOTICE
We ship with Australia Post, toll and Aramex Australia.
They are currently experiencing delays in their delivery times as COVID-19 has made a large impact in their systems and ability to ship products effectively.
Due to social distancing measures, signature is no longer required when receiving your order in most products.
IS DELIVERY FREE?
Delivery is free on all orders.
Due to having extra stock we have two warehouses, as a result some of the orders may arrive in different times.
HOW LONG UNTIL I GET MY PRODUCT?
All orders take 48 - 72 hours to process. It depends on products verification, tailoring, quality check, and packaging. Also largely depends on Covid19 Lockdown situation as well.
Please note some of the courier may take up to 5-9 business days to update your tracking number, however, be assured it has been shipped.
Due to extremely high demand, please allow 5-28 days delivery. However, you may receive your items earlier.
Note from Aramex: State and regional COVID lockdowns have caused unprecedented delivery demand. Deliveries into some parts of Greater Sydney are delayed by up to 9 days and deliveries across Greater Melbourne are delayed by up to 4 days.
Note from Australia Post:
Extended lockdowns across our most populous states mean record numbers of people are shopping online. This has caused an unprecedented surge in parcel deliveries.
We’ve been affected by temporary facility closures and on any given day have around 500 of our people in precautionary self-isolation in accordance with state regulations.
Fewer passenger flights means we have less air freight capacity. Many domestic and international routes are currently suspended, and remaining routes have much lower frequencies.
Every company across the Australia in most industries are facing the same pressure, We are doing everything we can to continue operating while keeping you safe, and we appreciate your patience and support.
Please note that if you place your order on Friday after 1pm, we will process and dispatch your order on Monday.
Thank you for your patience and support.