We'd love to hear from you, shoot us an email with the form below. A member of our team will get back to you within 72 hours.
Please note that we dispatch your orders from our separate warehouses and they will arrive at different times.
If you are contacting us in regards to your delivery times please check your shipping information first.
We ship with Australia Post, Toll and Aramex and they are currently experiencing delays in their delivery times as COVID-19 has made a large impact in their systems and ability to ship products effectively.
Due to extremely high demand, please allow 5-28 days delivery time, however, you may receive your items earlier.
Note from Australia Post:
Extended lockdowns across our most populous states mean record numbers of people are shopping online. This has caused an unprecedented surge in parcel deliveries.
We’ve been affected by temporary facility closures and on any given day have around 500 of our people in precautionary self-isolation in accordance with state regulations.
Fewer passenger flights means we have less air freight capacity. Many domestic and international routes are currently suspended, and remaining routes have much lower frequencies.
Note from Aramex: State and regional COVID lockdowns have caused unprecedented delivery demand. Deliveries into some parts of Greater Sydney are delayed by up to 9 days and deliveries across Greater Melbourne are delayed by up to 4 days.
Every company across the Australia in most industries are facing the same pressure, We are doing everything we can to continue operating while keeping you safe, and we appreciate your patience and support.
Please note that if you place your order on Friday after 1pm, we will process and dispatch your order on Monday.
Thank you for your patience and support.